Terms of Service

Key points for using therapylist. Short, practical, and written for Swiss practices.

Last updated: 2026-02-07

Scope

  • These terms apply to therapists and practices using therapylist.
  • therapylist provides software for waitlist and intake management.
  • If you use therapylist for clients, you remain responsible for your clinical and legal duties.

Account And Access

  • You are responsible for access to your account and devices.
  • Passwordless login links expire quickly. Do not forward them.
  • If you suspect unauthorized access, contact support immediately.

Trial, Billing, And Payments

  • Trials and subscription rules are shown in-app and may depend on your selected tier.
  • Invoices are issued via Swiss QR-invoice where available.
  • Non-payment can lead to account restrictions such as export-only mode.

Acceptable Use

  • Do not misuse the service, attempt to break security, or access other tenants.
  • Do not upload illegal content.
  • Do not use therapylist to send spam or harass people.

Security And Data

  • We use encryption and access controls as described on the Security page.
  • You should only collect the data you need and keep your intake questions appropriate.
  • Vault features may limit recovery if you lose your keys.

Availability

  • We aim for high availability, but outages can happen.
  • Maintenance may be required and can temporarily affect access.

Liability

  • therapylist is provided as-is and does not provide medical advice.
  • To the extent permitted by law, liability is limited to the fees paid for the service.

Contact

  • Support: support@therapylist.ch

Not legal advice. Review with Swiss counsel before relying on these terms in production.