Features
Designed for therapists who care about fairness
Reduce the mental load of managing a waitlist while treating every person with respect.
A look inside
The dashboard that carries your waitlist
This is what you see every morning: who is waiting, who needs you first, and what is already handled. All on one calm page.
Everything at a glance
Every request arrives numbered, with status, themes and urgency already in place. No sticky notes, no reconstructing from memory.
Urgency you can see
Color-coded badges show who has waited longest and who needs you first, before you open a single request.
Calm numbers
Total, pending and contacted at the top: you know in three seconds where your practice stands.
Triage
Decide with context, reply on your terms
Open a request and everything you need is in one place: themes, urgency, availability and the person's own words. Prepared templates in four languages help you answer warmly, and nothing is sent until you press send.
- Contact details, themes and message in one organized view
- Email and SMS templates in German, French, Italian and English
- You review and send every message yourself, nothing goes out automatically
Intake
A warm first impression, without the phone tag
New clients reach you through your own intake form, in their language and at any hour, not between two sessions. You receive structured answers instead of half a voicemail, encrypted from the first character.
- Your personal form link, ready to share or embed on your website
- Collects themes, urgency and availability, so triage starts itself
- Encrypted transfer, Swiss hosting, DSG compliant
Spend less time explaining wait times
Show open, waitlist, or closed status with realistic estimates. People appreciate honesty more than perfect availability.
Prepared updates reassure clients
Prepare follow ups by email or SMS and send with one click when you're ready. Your tone, your schedule, less guilt about delayed responses.
Intake forms that collect what you need
Capture themes, urgency, insurance, and availability in one organized form. No more piecing together details from scattered emails.
Swiss security without complexity
Hosting, encryption, and compliance are handled. You focus on care, not data protection regulations.
Triage to route the right clients
Filter by expertise, themes, and severity with structured questions.
Fit & Expertise
- Requested topics (e.g., trauma, anxiety, depression, couples).
- Existing diagnoses or prior clarifications.
- Preferred treatment languages.
Severity & Safety
- Current distress (1 to 5) and risk factors.
- Current support (GP, psychiatrist, clinic).
- Urgency and preferred contact type.
Logistics & Frame
- Insurance model (OKP, supplemental, self pay).
- Availability by day and time, and location or online.
- Preferred wait windows and holiday periods.
Templates in four Swiss languages
German, French, Italian, and English templates ready to send with realistic wait times.
More time for clients, less time on admin
therapylist helps you send updates in your voice, share realistic wait times, and feel confident about privacy.
Greeting
Thanks for reaching out
Hello Jane Doe,
Thank you for your message. I have added you to my waiting list.
The current estimated wait time is about 5 to 6 weeks.
Kind regards, Sandra Frei
Update
Quick update: openings from week 18
Hi Mark,
Your position has moved to #3. Estimated wait time: 3 to 4 weeks.
Kind regards, Sandra Frei
Ready to spend less time on admin?
Try free for 30 days, then pick the plan that fits your practice.