How we keep client data safe
Simple explanations you can share with clients.
Requests travel over encrypted connections into Swiss data centers.
Fields stay encrypted while stored.
Access logs record who viewed or deleted personal data.
Security is included in every plan. Add HIN or Vault when your practice needs them.
Core protection for every plan
Swiss hosting, encrypted storage, and managed keys so your team can access data in the dashboard.
- Connections stay encrypted while data travels.
- Sensitive fields like email and phone stay encrypted in storage.
- Daily backups help recover from mistakes or outages.
- Access logs show when personal data is accessed.
Optional: HIN integration
Add HIN login to verify therapist identity without changing how clients submit requests.
- HIN integration can be enabled for verified professionals.
- Magic link login remains available for non-HIN team members.
- Access to personal data is recorded in audit logs.
Optional: Vault encryption
Vault encrypts identity details in the browser before reaching therapylist. We store encrypted text and cannot decrypt it without your private key.
- therapylist stores encrypted identity data without holding your private key.
- Search and reporting work on fields not encrypted in Vault.
- If your private key is lost, encrypted identity data cannot be recovered.
- Best for clinics needing stronger encryption.